Refund policy

We want you to be absolutely happy with your purchase from Browns Shoe Fit.

We will gladly accept refunds or exchanges on unworn merchandise within 30 days of purchase with receipt. Product cannot show any visible wear.

Refunds or exchanges of Clearance items will not be accepted

PLEASE NOTE: All merchandise must be returned to us in original condition, in the original product box, and in proper packaging. Please place the boxed product in a proper shipping box or padded envelope when returning. Please do not use the shoe box as your primary shipping box. Affixing tape, postage, or an address label to a shoe box will result in a minimum $10 fee.

If you would like to request an exchange, please call 970-226-1776 or email ftcshoes@hotmail.com with your order number and the style/size you are looking to exchange it for.

Returns and Exchanges received after 30 days of purchase are unable to be processed.

You are responsible for return shipping costs. If you are exchanging shoes they will be sent once the others have arrived and pass inspection.

Our return address for shipping is:

Browns Shoe Fit
3500 South College Suite 184
Fort Collins, Co 80525

Online Orders may be returned or exchanged at our retail store with receipt.

Original Shipping costs are non-refundable.